SRG Return Policy
Any non-shipped, cancelled, or refunded order paid via credit card will be charged a 4% processing fee.
Any non-shipped, cancelled, refunded order paid via AFFIRM will be charged and 8% processing fee.
All cancelled orders that have shipped will be subject to a 25% restocking fee and the customer is responsible for the return shipping.
Contact Us to Determine if Your Order is Still Returnable
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
To determine if your purchase is eligible for a return, please contact firstname.lastname@example.org with your request. Be sure to include a copy of the original receipt, a list of items you wish to return, and the reason for the return. A representative will reply promptly with further information regarding your return request.